Dignity sought to humanise its brand name and improve the funeral setting up method. Through journey mapping and workshops, we designed a System that noticed Dignity's NPS maximize to 74, reflecting major advancements in client satisfaction.

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Start your transformation now The person practical experience and Total layout are above and above what we might have hoped for, not simply has the merchandise presently accomplished an NPS rating website of seventy four, but it was recently voted the very best-rated funeral plan products available by Funds Saving Pro, just 8 months post-start. We look ahead to continuing click here to operate collectively as we carry on to evolve and innovate. Charlotte O’Shea Dignity PLC The Rawnet workforce is exceptionally responsive from a job management/strategic standpoint. Everyone is so prepared to support and supportive from the Bottomline staff.

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